What can I record?

Upload details about an error with a customer website and get a large corporation to change their ways.

A computer screen displaying a webpage titled 'HONGKIAT' with articles about CSS queries and development tutorials.

Bad Links

Does a company website have links that go to error pages? Is there a menu that you cannot click on? Simple cosmetic errors that mean you can’t use their service.

A woman stands at a whiteboard with colorful sticky notes, presenting to a group of five people seated at a table with laptops, notebooks, and pens.

Bad Process

Tell us about a bad process. Did a form you filled in go nowhere, did an appointment system make an appointment for a time you cannot change? Did a company cancel a service without letting you know?

Three people holding hands together in a show of teamwork, over a wooden table with papers and office items.

Bad Company

Tell us about a company that asks for much more data than the service they provide needs, or an organisation that will not update incorrect data they hold about you, the cutomer.

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